Data & Security

Built for trust

At Visark, we respect and protect your data with enterprise-grade security infrastructure, responsible data practices, and clear controls that put you in charge of what we see and what we can do.

Read-only by default

Write actions require human approval.

Never trains on your data

Your data is never used to train AI models.

Audit logged

Every signal, approval, and execution recorded.

Encryption

Industry-standard encryption in transit and at rest.

At Visark, security and privacy are designed into the platform, not bolted on. When you partner with Visark, you get the Revenue Protection Layer for customer success — and a set of security guarantees built for serious B2B customers from day one.

This page outlines the practices that keep Visark a trusted, reliable, and secure choice for customer success teams.

1. Highly Secure Cloud Infrastructure

The foundation of any AI-powered platform is its infrastructure. We've built Visark on enterprise-grade cloud infrastructure with security and reliability designed in from the start.

Security infrastructure: Industry-standard network protections, intrusion detection, and encryption protocols guard against unauthorized access and data breaches.
Availability: Redundancy and failover mechanisms maintain service continuity and minimize interruption.
Ongoing audits: Regular security reviews and infrastructure audits identify and remediate risks before they become incidents.

2. Strict Access Controls

Protecting customer data starts with controlling access to it. Visark is built so customers decide what we can see and what we can do across their stack.

Read-only by default: Every connector starts read-only. Write capabilities are opt-in per tool, per action — never automatic.
Human approval gating: Nothing executes without explicit customer sign-off, regardless of how confident the AI is.
Multi-tenant isolation: Customer data is scoped at every layer of our infrastructure. Tenants have no cross-visibility, ever.

3. AI That Doesn't Train on Your Data

Generative AI is only safe when your data stays your data. Visark is structured so customer data powers customer outcomes — and nothing else.

No model training: The AI powering Visark does not train on customer data, ever.
Customer-bound data use: Your data is used only to power your operating instance — never to improve generic models or train future versions.
Never shared, never sold: We never share customer data across tenants, and we never sell customer data.

4. Customer-Controlled Data Retention

Different organizations have different retention needs. We align Visark's retention policies to your requirements rather than ours.

Clear retention policy: Customer data is retained for the duration of your engagement, not indefinitely.
Deletion on cancellation: All customer data deleted within 30 days of cancellation. Audit logs retained 12 months for compliance review, then deleted.
On-demand deletion: Customers can request deletion of specific data at any time.

5. Full Auditability

You should always be able to answer "what has Visark done in our workspace?" with a complete record. Auditability is built into every action.

Complete audit trail: Every signal detected, recommendation surfaced, approval granted, and action executed is logged.
Searchable history: Full visibility into what Visark has done, who approved it, and what changed.
Compliance-ready: Standardized audit trail formatting supports security and compliance reviews.

6. Contact

Have questions about our data and security practices? Contact us at security@visark.ai for details specific to your organization.